Northern Utah’s HOA Management Choice

FCS is the undisputed leader in quality community association management across Northern Utah, since 1999

Family eating breakfast together

We make your life easier!

FCS Community Management is a full-service community management company with associations across Northern Utah. We are the recognized leader among all HOA management companies in our market – managing condominiums, townhomes, single-family PUDs, office condominiums and other common-interest communities and associations.  FCS is a proud member of the HOALiving Network, a portfolio Accredited Association Management Company (AAMC).

We understand the importance of feeling confident in your financial investments as a homeowner. We believe it’s equally important for you to experience an exceptional quality of home life and a thriving local community. While we never have the final say in association decision-making, our primary goal is to simplify and improve your life by providing your board with comprehensive support and advice, valuable tools, educational resources and proven processes. Ultimately, we aim to bridge the gap between board member know-how and the creation of efficient, successful HOAs.

Not sure where to start? We do it all!

Board training meeting

Education, Expertise & Board Support

We help address the everyday and long-term challenges boards face with hands-on support and educational opportunities. As credentialed experts on industry best practices and laws governing associations, we provide the professional perspective and training boards need and deserve. We guide each board toward compliance with regulations, laws and statutes, and we make recommendations for governing documents.

Homeowner Communication

Each association has a personalized web portal where governing documents and other important information can be easily accessed. Homeowners can view their accounts and make payments online. In addition to this resource, we have the bandwidth and experience to prepare and distribute communications by mail, email or text blast. Our knowledgeable staff is trained to assist homeowners with their questions and issues with convenient extended customer service hours.

Accounting & Financial Reporting

Our cloud-based bookkeeping allows boards to review and approve all invoices and electronically sign checks. With bank integrations, cleared checks can be viewed in real time. Professional and complete financial reports and bank reconciliations are uploaded monthly for review. We develop and implement budgets and assist with reserve studies. We also provide assistance with tax returns.

Collections

We provide homeowners with many convenient ways to make their payments: check, Auto-Draft or credit card. These assessments and fees are collected and processed daily. We ensure your community's collection policies are followed. When further steps are needed, our committed collections team works effectively - in accordance with laws, regulations and best practices - to maximize collections for your association.

Team meeting with a clear board and sticky notes everywhere

Meetings & Records

We will prepare board meeting agendas and information packets to help facilitate productive and well-organized board and annual meetings. Then, we ensure minutes are made available to homeowners, as is required by an association's unique governing documents. We send notices to owners and prepare ballots at the board's direction. We also ensure all necessary records of the community are maintained and always accessible.

Northern Utah neighborhood from an aerial view

Enforcement & ARC Review

We conduct regular visits to a community to observe conditions, discover and verify concerns and issue violations as directed by the board. Depending on the governing documents, we can also maintain rental, pet or other required lists. We can coordinate architectural control (ARC) requests and approvals, as well as maintain historical records for future reference.

Team meeting at a desk

Real Estate Transitions

Our disclosure department will work with homeowners, realtors, buyers, title companies and lenders to provide the necessary documentation and information needed to complete a home sale. We will then work with new homeowners to set them up in our system and welcome them to the community.

Onsite Employee Management

When your association needs an onsite presence, we can partner with you to help manage onsite employees. These individuals receive access to group employee benefits. Your association can count on full HR support, decreasing liability and reducing recruitment, on-boarding costs and turnover. We also provide back-up coverage, professional supervision and performance management.

Maintenance & Project Management

Our maintenance team provides standard bid requests for comparable and competitive bidding from verified vendors. We also assist with or manage special projects. We will coordinate and follow up with service providers on contracted work. Requests are tracked efficiently through our workflow system which board members have access to. In case of emergency, our staff is available to address issues 24/7.

Not sure where to start? We do it all?

Board training meeting

Education, Expertise & Board Support

We help address the everyday and long-term challenges boards face with hands-on support and educational opportunities. As credentialed experts on industry best practices and laws governing associations, we provide the professional perspective and training boards need and deserve. We guide each board toward compliance with regulations, laws and statutes, and we make recommendations for governing documents.

Homeowner Communication

Each association has a personalized web portal where governing documents and other important information can be easily accessed. Homeowners can view their accounts and make payments online. In addition to this resource, we have the bandwidth and experience to prepare and distribute communications by mail, email or text blast. Our knowledgeable staff is trained to assist homeowners with their questions and issues with convenient extended customer service hours.

Accounting & Financial Reporting

Our cloud-based bookkeeping allows boards to review and approve all invoices and electronically sign checks. With bank integrations, cleared checks can be viewed in real time. Professional and complete financial reports and bank reconciliations are uploaded monthly for review. We develop and implement budgets and assist with reserve studies. We also provide assistance with tax returns.

Collections

We provide homeowners with many convenient ways to make their payments: check, Auto-Draft or credit card. These assessments and fees are collected and processed daily. We ensure your community's collection policies are followed. When further steps are needed, our committed collections team works effectively - in accordance with laws, regulations and best practices - to maximize collections for your association.

Team meeting with a clear board and sticky notes everywhere

Meetings & Records

We will prepare board meeting agendas and information packets to help facilitate  productive and well-organized board and annual meetings. Then, we ensure minutes are made available to homeowners, as is required by an association's unique governing documents. We send notices to owners and prepare ballots at the board's direction. We also ensure all necessary records of the community are maintained and always accessible.

Northern Utah neighborhood from an aerial view

Enforcement & ARC Review

We conduct regular visits to a community to observe conditions, discover and verify concerns and issue violations as directed by the board. Depending on the governing documents, we can also maintain rental, pet or other required lists. We can coordinate architectural control (ARC) requests and approvals, as well as maintain historical records for future reference.

Team meeting at a desk

Real Estate Transitions

Our disclosure department will work with homeowners, realtors, buyers, title companies and lenders to provide the necessary documentation and information needed to complete a home sale. We will then work with new homeowners to set them up in our system and welcome them to the community.

Onsite Employee Management

When your association needs an onsite presence, we can partner with you to help manage onsite employees. These individuals receive access to group employee benefits. Your association can count on full HR support, decreasing liability and reducing recruitment, on-boarding costs and turnover. We also provide back-up coverage, professional supervision and performance management.

Maintenance & Project Management

Our maintenance team provides standard bid requests for comparable and competitive bidding from verified vendors. We also assist with or manage special projects. We will coordinate and follow up with service providers on contracted work. Requests are tracked efficiently through our workflow system which board members have access to. In case of emergency, our staff is available to address issues 24/7.

We are here for you

man woman at computer

Identify the help you need

Connect with us to explore your options. These range from full-service to supplemental management resources to help you run your Northern Utah HOA.

Neighborhood getting together for a party

Introduce us to your community culture

We want to know you! In every community, volunteers from various backgrounds come together to support their unique association. This means no two HOAs are the same and there is no one-size-fits-all management plan. Fill out our “Request a Proposal” form so we can identify the services that are right for you.

Family eating breakfast together

Become a partner of FCS

Enjoy transparency and open communication with many easy-to-use tools and teams of qualified professionals. With FCS, you will receive access to homeowner portals that grant real-time access to your association’s governing documents and financial information.

Family eating dinner together

Your community needs you, but we can help

With dozens of responsibilities competing for your attention, every minute of your day counts. Take one minute here to learn how we can save you even more time with your HOA responsibilities.

Here when you need us

Whether you need board training, vendor recommendations or community documentation, we can help

Apartment complex

FREE trainings for HOA board members and homeowners

Vendor certification with VIVE

FCS provides the following documents free of charge
to title, mortgage and real estate professionals:

  • Community Documents (Articles of Incorporation, CC&Rs, Bylaws and Rules and Regulations)
  • Budgets
  • Meeting Minutes (Most Recent)
  • Insurance Documents

If you need any of these documents, please click "Request Docs" below and fill out the form. We will process requests as we receive them. Usually, you will receive a response within 2-3 business days. In that message, we will forward you a link that allows you to view and/or download the necessary documents. Some email servers direct these responses to your spam/junk folder, so please check this regularly for our domain (hoaliving.com). 

All requests must be processed using the "Request Docs" form. Calls or emailed requests will be directed back to this form. Any other documents, statements or questionnaires can be obtained through CondoCerts. Follow the link below for the CondoCerts website.

Download free resource

Download your free guide

Sign up to receive this free download, "You and Your Community Association."

FCS: Northern Utah's premier HOA management provider

Best of State Award Utah, 3 years in a row

HOALiving is Best of State 2021 - 2023

Best of SLC
2022 - 2023

Northern Utah's only portfolio *AAMC

Our customers know they are at the heart of everything we do. We buoy them up with over 24 years of professional experience, teamwork, leadership opportunities and continuing education.  We mentor HOA board members and provide them with all the information they need to succeed in their roles. 

FCS is a proud member of the HOALiving Network, which provides us with industry-leading resources. This means our managers live and work in the areas we serve while connecting our valued clients to an established infrastructure of educational materials, extended customer service and back-end business operations.

Our local teams are able to provide your unique association with a personal management experience while receiving the support from HOALiving needed to keep their attention on you.

*Accredited Association Management Company

*Professional Community Association Manager

Network Statistics

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Freqeuntly Asked Questions

HOALiving is a network of community association management and service companies that benefit from mutual access to a library of board training materials, extended customer service and back-end business operations. This allows companies like ours to focus on individual client needs and interactions, without sacrificing education, innovation and around-the-clock service.

Every HOA benefits from professional partnerships with knowledgeable managers. Ultimately, these communities are run by volunteer boards with limited time and resources. We have the skills, tools and local experience to advise and support your community leaders in preserving your property value and quality of life.

We have a designated Transitions Manager who works directly with incoming associations. We communicate with an HOA’s former management company in order to make sure all account information is thoroughly and securely transferred. 

At FCS, we work hard to remain the best fit for every community we manage. However, if a client ever chooses to terminate our services, we provide the same assistance with that transition.

Our team is local to Northern Utah with homegrown experience in the community management industry. We hold multiple PCAM designations from Community Associations Institute (CAI), and our connection to the HOALiving Network allows us to provide our clients with many additional resources.

We believe in full transparency always. The monthly rate for each community is calculated based on multiple factors that indicate your needs and our scope of work. The proposals we issue are thorough and complete, providing a monthly cost for full management, as well as optional a-la-carte add-ons.

We are supported by HOALiving accounting teams that take care of all financial processing for our associations. HOA details are made available to your board members, and individual details are made available to owners, via our secure homeowner portals - in real time. 

We prepare budgets at the board’s discretion, following a thorough examination of all influencing factors, and we provide advice according to an intimate knowledge of industry best practices, current economic conditions and your unique HOA.

Our clients use CIT Bank and Modified Cash-Basis Accrual Accounting. We are prepared to make recommendations concerning Reserve Studies, vendors and other components that may affect the financial health of your association.

Homeowners have access to our Extended Customer Service Team from 7:00 AM to 9:00 PM (MST), Monday through Saturday. Many complaints and disputes can be resolved by sharing additional information and reminders concerning Governing Documents. 

However, we are also experienced in properly documenting disputes, de-escalating situations, issuing fines, recommending mediation and following protocol to ensure equal treatment of all homeowners - always at the direction of an association’s board.

As part of our board training efforts, we offer ideas and suggestions for community events. If you would like us to be even more involved, we are happy to discuss options. This service is billed separately from monthly management fees.

We are not insurance experts or providers, but we do value our close relationships with agencies that specialize in community association coverage. We are pleased to offer recommendations based on our experience with vendors and understanding of local and community-specific insurance requirements. 

We take care of collections and the accurate, timely reporting of account information. Our homeowner portal allows owners to pay assessments manually or set up auto-pay. If you have community members that are more comfortable mailing their payments, we offer this solution, as well.

Our team structure is specifically designed to provide our clients with the support they need - timely and personal. Each association is assigned a Community Manager who is assisted by a Community Specialist. They know their communities inside and out, and they are available to their boards. We are proud to offer Extended Customer Service via call, text, email and online chat, as well as 24/7 Emergency Services, in order to make ourselves even more accessible to our valued clients.

We have a portfolio full of satisfied communities! Examples are available upon request during the contracting process.